Minimum Computer Specifications

This minimum computer specification applies to E-LINK software version 16 when used with E-LINK communications interface hardware, product references wireless Dongle (DG1) and/or X4 InterX USB interface unit, and accessories that connect to either the DG1 or the X4: product references E4000, H500, R500, M550, FP2, FP3, ESW, ICSW, LSW; accessories that connect to the DG1 only: product reference M800, and accessories that connect to the X4 only: product references DFP2, DFP4, M600.

E-LINK version 16 software is compatible with Windows 7, Windows 8 and Windows 10 (Tablet & PC) operating systems. Note: 32 bit and 64 bit operating systems are supported.

Important note for Laptop Installations
Laptops require a dedicated graphics card or adaptor fitted, this option is not available on all laptop models. Integrated Graphic Chipsets, Discrete Class Graphics Chipsets and Hybrid Graphics are not supported.

Internet Internet connection for updating operating system files
Operating Systems Microsoft Windows 10 Home, Professional or Enterprise, with DirectX 11 (Tablet & PC)
Microsoft Windows 8 or Windows 8 Pro, with DirectX 11
Microsoft Windows 7 Home or Professional, with DirectX 11
CPU 32bit Processor (x86), running at 2GHz or Higher
RAM 2 GB or Higher
Graphics Windows compatible dedicated video card with 2GB minimum vRAM memory type GDDR (100% DirectX compatible) with WDDM Driver.
Important Note: Onboard / Integrated Graphics / Hybrid Chipsets are NOT supported
Sound Windows compatible sound card (100% DirectX compatible) and Speakers
Optical Drive Windows compatible CD-Rom / DVD-Rom
Hard Drive 700Mb free disk space for installation. Patient Save Files will require more space.
Input 100% Windows compatible mouse / pointing device and keyboard
Display SVGA Monitor / Screen. Minimum screen resolution 1024 x 768 pixels
Connectivity USB 2.0 or USB 3.0 Port for connection of Biometrics Ltd Hardware
Output Parallel, USB 2.0 or USB 3.0 Port for Printer
Other Software Adobe Acrobat Reader for use with the Biometrics Ltd PDF Report Output

Hardware NOT Supported

  • Windows 8 RT Devices
  • Onboard / Integrated / Hybrid or Discrete Graphics
  • Non DirectX compliant Graphics Cards
  • Non DirectX compliant Soundcards

Known Conflicts

  • Microsoft Office and Works Toolbars
  • Active Desktops and slideshow screensavers
  • Requires solid color desktop for Windows 7 and 8
  • Windows Sidebar and Gadgets
  • Google Desktop Sidebar
  • User Account Control (UAC) to be disabled

If you have any questions please contact Biometrics Ltd, IT Support at:

UK Tel: 01495 200 800
International Tel: +44 1495 200 800
North America Toll Free: 800 543 6698