Minimum Computer Specifications

This minimum computer specification applies to E-LINK software version 16 when used with E-LINK communications hardware:

WIRELESS interface hardware product ref - DG1 used with AD1, M800, E400, H500, R500, M600, M550, FP3, ESW, ICSW, LSW
USB interface hardware product ref: X4 used with E4000, H500, R500, FP2, FP3, DFP2, DFP4, M600, M550, ESW, ICSW, LSW
SERIAL interface hardware product ref: E3000 or CX4 used with H400, R400, FP1, M400, ESW, ICSW, LSW

Before installing E-LINK version 16 software, confirm your computer meets all the following minimum requirements:

E-LINK version 16 software is compatible with Windows 10, Windows 8 and windows 7.
NOTE: 32-bit and 64-bit operating systems are supported for Windows 10, Windows 8 and Windows 7.

Important note for laptop installations
Laptops require a dedicated graphics card or adaptor fitted, this option is not available on all laptop models. Integrated Graphic Chipsets, Discrete Class Graphics Chipsets and Hybrid Graphics are not supported.

Internet Internet connection for updating operating system files
Operating Systems Microsoft Windows 10 Home, Professional or Enterprise
Microsoft Windows 8 and 8.1 or Windows 8 Pro and 8.1 Pro, with DirectX 11
Microsoft Windows 7 Home or Professional, with DirectX 11
CPU 32-bit Processor (x86), running at 2GHz or Higher
RAM 2 GB or Higher
Graphics Windows compatible dedicated video card with 2 GB minimum GDDR5 vRAM (100% DirectX compatible) with WDDM Driver.
Important Note: Onboard / Integrated Graphics / Hybrid Chipsets are NOT supported
Sound Windows compatible sound card (100% DirectX compatible) and Speakers
Optical Drive Windows compatible CD-Rom / DVD-Rom
Hard Drive 700Mb free disk space for installation. Patient Save Files will require more space.
Input 100% Windows compatible mouse / pointing device and keyboard
Display SVGA Monitor / Screen. Minimum screen resolution 1024 x 768 pixels
Connectivity X4 and DG1: USB 2.0 or USB 3.0 Port for connection of Biometrics Ltd USB hardware
E3000 or CX4: Dedicated serial port (RS232) for connection of Biometrics Ltd USB hardware
Output Parallel, USB 2.0 or USB 3.0 port for Printer
Other Software Adobe Acrobat Reader for use with the Biometrics Ltd PDF Report Output

Hardware NOT Supported

  • Windows 8 RT Devices
  • USB to serial/RS232 adaptors (Windows 8)
  • Onboard / Integrated / Hybrid or Discrete Graphics Chipsets
  • Non DirectX compliant Graphics Cards
  • Non DirectX compliant Soundcards

Known Conflicts

  • Microsoft Office and Works Toolbars
  • Active Desktops and slideshow screensavers
  • Requires solid color desktop for Windows 7 and 8
  • Windows Sidebar and Gadgets
  • Google Desktop Sidebar
  • User Account Control (UAC) to be disabled during installation

E-LINK version 16 software is only compatible with Tablet PC's running the Windows 10 operating system.
NOTE: 32-bit and 64-bit operating systems are supported for Windows 10.

Internet Internet connection for updating operating system files
Operating Systems Microsoft Windows 10 Home, Professional or Enterprise
CPU 32-bit Processor (x86), running at 1.33GHz or Higher (Quad Core)
RAM 2 GB or Higher
Graphics Dedicated video adaptor with 2 GB GDDR5 vRAM
Sound Windows compatible Audio Device (100% DirectX and WDM compatible)
Optical Drive (Only required during E-LINK software installation). External CD-ROM/DVD-ROM. Connected via USB or docking station. (Or transfer the E-LINK software to a USB memory stick or memory card to suit the Tablet PC)
Hard Drive 1GB free disk space for installation. Patient Save Files will require more space.
Input The E-LINK software is 100% touch screen enabled, however an optional Windows compatible mouse or pointing device and keyboard connected via USB or docking station will enhance general use during data entry and other program activities.
Display 10.8" HD screen. Minimum resolution1024x768 pixels
Connectivity If required a USB Hub extender may be fitted to increase the number of USB ports.
X4 and DG1: USB 2.0 or USB 3.0 Port for connection of Biometrics Ltd USB hardware
Output USB 2.0 or USB 3.0 port for Printer
Other Software Adobe Acrobat Reader for use with the Biometrics Ltd PDF Report Output

Hardware NOT Supported

  • Generic Windows RT Devices
  • Microsoft Surface RT Devices
  • USB to serial/RS232 adaptors (Windows 8)
  • Non DirectX/WDM compliant Intergrated Graphics Chipsets
  • Non DirectX compliant Graphics Cards
  • Non DirectX compliant Audio Device

Known Conflicts

  • Requires solid color desktop
  • Microsoft Office and Works Toolbars
  • Active Desktops and slideshow screensavers
  • Requires solid color desktop for Windows 7 and 8
  • Windows Sidebar and Gadgets
  • Google Desktop Sidebar
  • User Account Control (UAC) to be disabled during installation